fbpx

FAQs

What is the Verified Badge on a SydeWyrkers profile?

After a user signs up to be a SydeWyrker on the platform, they are given the opportunity to request a phone interview to become verified. We ask them a series of questions to show they understand their responsibilities as a SydeWyrker and to make sure they understand how the platform works. We do not verify…
Read more

What does it take to become a successful SydeWyrker?

We are glad to hear you’re determined to be the best SydeWyrker possible!  This will allow you to have your very own, successful side hustle while on the SydeWyrk platform.  Check out our Tips for Becoming a Successful SydeWyrker HERE.

Am I covered under insurance provided by SydeWyrk?

No, as an independent contractor it is your responsibility to acquire and maintain any insurance you may need for any state in which you pick up and perform work in.

What if a homeowners job post ends up being inaccurate?

If the homeowners job is inaccurate you have the option to either complete the job and rate the homeowner appropriately for their job, or cancel the job and contact us at support@sydewyrk.com.

Am I required to bring my own equipment?

Yes, when requesting hire for a job, you will see the responsibilities of both parties, which includes the SydeWyrker supplying all necessary equipment to complete the job.  If you do not have the appropriate equipment to complete a job, you should never request hire for it.

After I am hired for a job, what do I do next?

Congratulations on being hired for a job on SydeWyrk!  Once you are hired, you are responsible for completing the job in the time frame requested by your customer.  When you are ready to start the job, you will log into the app and select start job.  When you are finished, you will log back in…
Read more

How long does it take for payment to arrive in my account?

In most instances your payment will arrive in your bank account 2 business days after the job is completed.  If you have any issues with it taking longer than expected, please reach out to us at support@sydewyrk.com and we will assist you as quickly as we can.

Why do you need my bank account information and last four of my SSN?

This information is required by our third party payment processor in order for you to be paid after you successfully complete a job.  The last four of your SSN allow the payment processor to run additional identity checks on you to ensure you’re provided information is indeed factual.

How do I contact SydeWyrk?

If you have feedback or need to get ahold of SydeWyrk support, you may contact us at support@sydewyrk.com and we will respond to you as soon as possible.  If you run into an issue on the Android app you can shake your device and submit a support ticket via instabug.  On the iPhone App you…
Read more

Why was I charged $1 from SydeWyrk?

When you order a job, our payment processor does a quick ‘touch’ charge to ensure the validity of your card.  This is an industry standard and the charge should be refunded fairly quickly.