What is the Stripe Payment Processing Fee?

At SydeWyrk, we’ve partnered with Stripe to ensure secure transactions. The processing fees from Stripe are seamlessly integrated into our pricing, covering the costs of maintaining a secure payment infrastructure and protecting against fraud. You’ll see the total cost upfront, with no hidden charges, reflecting our commitment to transparency. Unlike other platforms or companies where…
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What does it take to become a successful SydeWyrker?

We are glad to hear you’re determined to be the best SydeWyrker possible!  This will allow you to have your very own, successful side hustle while on the SydeWyrk platform.  Check out our Tips for Becoming a Successful SydeWyrker HERE.

Am I covered under insurance provided by SydeWyrk?

No, as an independent contractor it is your responsibility to acquire and maintain any insurance you may need for any state in which you pick up and perform work in.

What if a homeowners job post ends up being inaccurate?

If the homeowner’s job description is inaccurate, you can discuss options with your customer since they can always add line items to the contract if both parties agree on it. As a last resort, if a resolution cannot be reached, you may cancel the job and provide a reason for the cancellation.

Am I required to bring my own equipment?

Yes, unless otherwise agreed upon by you and your customer, you must supply all required equipment for the job. You should only bid on jobs that you are capable of completing.

After I am hired for a job, what do I do next?

Congratulations on being hired for a job on SydeWyrk!  Once you are hired, you are responsible for completing the job in the time frame requested by your customer.  When you are ready to start the job, you will log into the app and select start job.  When you are finished, you will log back in…
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How long does it take for payment to arrive in my account?

In most instances your payment will arrive in your bank account 2 business days after the job is completed.  If you have any issues with it taking longer than expected, please reach out to us at support@sydewyrk.com and we will assist you as quickly as we can.

Why do you need my bank account information and last four of my SSN?

This information is required by our third party payment processor in order for you to be paid after you successfully complete a job.  The last four of your SSN allow the payment processor to run additional identity checks on you to ensure you’re provided information is indeed factual.

How do I contact SydeWyrk?

If you have feedback or need assistance, please contact SydeWyrk support at support@sydewyrk.com; we strive to respond as quickly as possible. For issues encountered on the mobile app, you can submit feedback directly through the homepage. If you encounter a bug, please send a screenshot to us at the same email address. Our goal is…
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Why was I charged $1 from SydeWyrk?

When you order a job, our payment processor does a quick ‘touch’ charge to ensure the validity of your card.  This is an industry standard and the charge should be refunded fairly quickly.